Forever August Designs utilizes two resources for order fulfillment – personalized products created by hand and those fulfilled by a third-party vendor, Printful.
Products created by hand that contain design errors, deficiencies, or damages, may be returned for a full refund within 30 days of purchase. Returns for any other reason will not be accepted. All return requests are subject to approval by Forever August Designs. Customer is responsible for any shipping and handling costs that may be incurred due to return. Refund will be issued when the damaged item is received by the company.
Products fulfilled by Printful are subject to Printful’s return policy, which can be viewed here.